FAQ

  • Should I speak with another member on the phone?

    Communication should begin via messaging through GozAround. When meeting new people and participating with new organizations, we recommend that you have an open mind, but be wary of odd behavior or inconsistencies. Trust your instincts and if you feel better bringing a friend along to complete any help request, or when someone is coming out to help you, do so. Communication should begin via messaging or use of winks. When meeting new people, we recommend you have an open mind, nevertheless.

  • When is the right time to disclose my email address and/or phone number?
  • What are verified users?
  • How do I become verified?
  • How exactly do I earn points?
  • What exactly is the use of points?
  • What is the difference between a Volunteer Organization account and Business account?
  • How do I delete my account?
  • I forgot my password, what do I do?
  • How do I post a help request or volunteer opportunity?
  • How do I find help requests to respond to?
  • I can’t find my account activation link, what do I do?
  • What do I do once I have offered to help an organization or individual in need?
  • How do I mark a request as complete?
  • How can I create a group for my team/organization/company?
  • How can I limit/control the number of e-mails that I receive?
  • An organization rejected my request can I ask for feedback?
  • How can I keep track of the number of hours I have volunteered/where can I view this information?
  • I am not getting email notifications when a user responds to my request, what can I do?
  • I clicked on the activation link in my e-mail and nothing happened, now what?
  • Do I have to mark tasks as complete and provide feedback through GozAround?
  • There is not a lot of activity in my local area, what can I do to help raise awareness?
  • How can I subscribe to categories so that I get notified when requests are posted within these categories?
  • Does it cost anything to join GozAround and post opportunities?
  • How can I edit my profile information?
  • What are those little stars under my username?
  • How do I give feedback to a volunteer or a nonprofit?
  • How do I only get notifications for opportunities near me?
  • How do I send and receive messages on GozAround?
  • How do I repost an request for help, after it has expired?
  • How do I change my password?
  • How do I change my privacy settings?
  • Why is it important to fill out my profile?
  • I accidentally signed up as the wrong user type (individual, nonprofit, business). How do I correct this?
  • How do I change my profile picture or cover photo?
  • If I move to a new city, how do I change my location?
  • How can I find volunteer opportunities posted by my school or group?
  • How can I post on behalf of a volunteer organization, if I am signed up as an individual user?