Service Position Title and Type: Employment Coach AmeriCorps (Half-time, 900 hours)
Purpose : Our House - Founded in 1987, Our House is a comprehensive program for the working homeless serving over 1,400 clients annually. Operating on a 7-acre campus in central Little Rock, Our House empowers homeless and near-homeless families and individuals to succeed in the workforce, in school, and in life through hard work, wise decision-making, and active participation in the community.
Service Position Summary:
The Employment Coach AmeriCorps Member will serve in Our House’s Career Center, which works with over 1,200 adults each year through employment and training services, adult education, and resource navigation. The Employment Coach AmeriCorps Member will serve a hybrid of in-person and virtually to expand employment and wrap-around services for clients. They will support unemployed and underemployed individuals with barriers to employment, equipping them with the knowledge and skills to find jobs, succeed in jobs, move up the job ladder, and achieve long-term personal and family goals.
The Employment Coach AmeriCorps Member will serve to meet established outcomes goals for Our House's AmeriCorps project, including provide hands-on support to 1,000 Career Center clients to help them meet their professional and personal goals; and successfully connect 450 unemployed and underemployed individuals with jobs.
The Career Center team runs the Our House Resource Hotline, which provides over-the-phone coaching and resource referrals to callers. The following position responsibilities include in-person activities at the Career Center and virtual activities while serving from home.
Essential Functions of Position:
Coach clients through every aspect of the job search process: creating an email account, building a resume, navigating internet searches, applying for jobs, practice job interviews, addressing barriers to employment, job retention.
Identify employment opportunities for clients of the Career Center and update the Our House Job Board with details about employment opportunities.
Refer clients to wrap-around services that support long-term employment retention, including accessing public benefits, transportation assistance, professional clothing, mental health and substance use services, and family support services.
Use the client database to accurately track, record, and report participant employment, wage, job status changes, and other related data.
Sign up for shifts on the Resource Hotline, which provides remote support to callers:
Answer client calls and make referrals to Our House and community resources.
Create appointments for callers wishing to visit the Career Center in person.
Update the COVID-19 Resources to provide clients with accurate information.
Follow all procedures in the Our House COVID-19 Team Safety Policy.
Participate in AmeriCorps Days of Service and additional service projects as approved by the program director.
Attend Our House National Service Meetings led by the Our House VISTA Leader.
Attend weekly Our House team meetings and other meetings as directed by supervisor.
All members will undergo all required criminal history checks: NSOPW, FBI, and Arkansas State Police, as well as other states, as necessary.
The above functions may be completed with or without reasonable accommodations.
Marginal Functions of Position:
When called upon, members may be asked to support disaster response and/or recovery efforts as needed by the State of Arkansas.
COVID-19 Response Activities : Assisting with classroom/equipment sanitization, assisting with client health entry screening or providing virtual support to adult and youth clients receiving resources from home.
Community Outreach Activities: Members may engage in activities that directly support the AmeriCorps Program. For example, assist with member recruitment; assist with public relations to introduce the AmeriCorps program to the community and develop community partnerships; assist with efforts to build a culture of service in Arkansas.
This position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in force, or an employee who is on leave.
AmeriCorps Eligibility: AmeriCorps eligibility requires that participants must be at least 17 years of age at the commencement of service; be a citizen, national, or lawful permanent resident alien of the United States; be high school graduates, GED recipients, or working toward attaining a high school diploma or GED during their term of service; and satisfy the National Service Criminal History Check criteria.
Knowledge, Skills, and Abilities Required: The Employment Coach AmeriCorps Member will be thoroughly committed to Our House’s mission. All candidates must enjoy working with adults, have a positive attitude, and serve as a role model for all Our House clients. Bilingual in English/Spanish preferred but not required.
Other Requirements: AmeriCorps members serving at Our House must be vaccinated against COVID-19 or willing to get vaccinated upon acceptance of the position. We will consider accommodations for disability- and religious-based reasons.
Academic and Experience Qualifications: High school diploma or GED required; a youth development background and/or relevant college courses preferred.
Service Conditions : Service will be performed primarily indoors.
Commitment Required: 40 hours a week for a six (6) month term beginning September 6, 2022 to February 24, 2023 for a total of 900 hours.
Orientation and Training:
On-site Our House orientation
AmeriCorps Arkansas Training
Any other trainings deemed necessary by the supervisor and/or Program Director
AmeriCorps Program Benefits:
Living Allowance of $ 7,550 over the course of the term of service
$ 3247.50 Segal Education Award at the end of a successful service term
Student Loan forbearance
Evaluation and Reporting:
AmeriCorps Member will participate in mid-term and end-of-term evaluation and review. AmeriCorps Member will submit their hours on a bi-weekly basis, write quarterly reflections, and attend quarterly meetings.
For more information:
Priscilla Barnes, Director of Human Resources 501-374-7383 ext 137
For more information about AmeriCorps State and National, go to https://www.nationalservice.gov/programs/americorps/americorps-state-national/become-member .
This program is available to all, without regard to race, color, national origin, gender, age, religion, sexual orientation, disability, gender identity or expression, political affiliation, marital or parental status, genetic information and military service
Updated June 2022
Visit the organization directly at: http://www.ourhouseshelter.org/