This position requires Passion to help consumers understand and learn about Medicare benefits available to them as they turn 65 or every year during open enrollment. Help will be in the form of providing education in a group or one on one setting. Providing consumers help in navigating the vast array of benefits available to Medicare beneficiaries using a number of tools and resources available. And finally, assisting with application completion.

Responsibilities & Duties Available:

Answers calls and returns messages
Gathers necessary information from clients
Answers questions about Benefits In Action Medicare services
Provides comparison among Medicare plans based on consumer interest and demans.
Upholds HIPAA policies and procedures throughout process
Documentation as required for reporting work
Participates in regular exchanges of information
Submits ideas for improvements and provides input
Attends trainings as required
Other opportunities as available
Support - training will be provided:

Online Medicare training provided - 12-15 hours
Additional training with experience Medicare navigators
Specific database/process training available.

For more information please visit the organization directly at: http://www.benefitsinaction.org/